About Us

Introduction

Company Overview

PPFD has been a partner in the logistics and distribution industry since 1986. Starting modestly in the Greater Toronto Area as an organization that was started just with kitting and assembly services, today it has grown into comprehensive warehousing and fulfillment services. Being a family business, our roots go back to the basics where integrity, commitment, and personalized service are in our blood. We cater to a diverse clientele throughout North America using our state-of-the-art Warehouse Management System and advanced logistics capabilities to provide the finest quality service to our clients.

Our Vision

One of our long-term visions is to be the leading provider of logistics and fulfillment services in North America. We are proud of our relentless commitment to quality, innovation, and customer satisfaction. We want to keep on improving and increasing services so that we can keep enriching long-term relationships with our clients and make them successful amid a constantly changing marketplace.

Our Mission

Our goal is the transformation of the Logistics and Supply Chain Management industry through leading-edge, reliable, efficient warehousing, and fulfillment solutions that will help our clients accomplish their business goals. We are committed to the excellent performance of all operations and in serving customers at the highest level.

Founding and Early Years

History and Milestones

PPFD was founded in 1986 as a small, family-owned business serving kitting and assembly services in the Greater Toronto Area. From our humble beginnings, we quickly built a reputation for ourselves because of our reliability and quality.  Within two years, we had already added a warehousing component to our operations, serving the video industry with Video One and Belview Entertainment as some of our first warehousing clients. These early successes of overseeing and distributing promotional products for the movie industry laid the groundwork for our future.

Significant Events and Accomplishments

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Signed our first key account, one of the five major Canadian banks, a client relationship that still exists today.

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Introduced our first-generation WMS, which dramatically improved our inventory management and order fulfillment capabilities.

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Released the fourth generation of our WMS, adding real-time inventory tracking, client-facing dashboards, custom reporting, client budget management, virtual warehouse inventory separation for large businesses, viewable inventory cataloging, branded client shop carts, and a host of other advancements.

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Launched our Shopify integration app, fully automating order processing directly from Shopify into our WMS for our clients to ease their e-commerce.

Recent Developments

Launched our Shopify integration app, fully automating order processing directly from Shopify into our WMS for our clients to ease their e-commerce. Recent Developments In 2023, we hit another major milestone—acquiring Marco Distribution, further growing our service offerings and market reach. This strategic move has allowed PPFD to increase our Ontario presence with an additional 180,000 square feet of Brantford warehousing space. This acquisition added a co-packing operation outfitted with five huge heat shrink and bundling machines, allowing us to become able and staffed to perform co-packing and reconditioning for home cleaning and consumable products. Also included in the purchase were 120 more members of the extended PPFD family who have bolstered our team and capabilities. 

Warehousing and Distribution

We offer warehouse solutions with good inventory management so that your products are kept safe and efficiently stored. Having warehouses at strategic locations in Toronto, our Ontario warehousing services have the capacity to handle all storage needs of your establishment. Our Toronto warehouse storage facilities ensure that all products are stored safely and are organized. Our strong distribution network ensures on-time delivery to customers across North America.

Kitting and Assembly

We can take care of so much of the complexity while making sure things are accurate and done efficiently because here at PPFD we are experienced in kitting and assembly. Whether it is to assemble promotional kits or ready them for the retail market, our team knows how to handle it all.

Pick and Pack fulfillment

At our company, we focus on speed and accuracy in pick-and-pack services. Efficient order processing with our advanced WMS, precise shipping, and the highest level of customer satisfaction go side by side. Having geographical coverage all over Canada, our fully equipped, state-of-the-art Fulfillment Center is located in Toronto. We strive to be positioned among the best fulfillment companies in Toronto so that we can offer the best service to our customers.

Premier POP & POS Distribution and Fulfillment Solutions

We have experience in point-of-purchase and point-of-sale material distribution that will ensure your promotional displays and marketing materials are delivered on time.

3PL Services

Being an independent third-party logistics provider, we offer a full menu of 3PL services, from freight coordination to customs management and more. Our solutions provide ways for you to streamline your supply chain and save costs.

Shopify fulfillment Shopify app integration

The Shopify integration app automates order processing, making running an e-commerce business with fulfillment operations easier. Orders move seamlessly from Shopify into our warehouse management system for efficient, easy processing of shipments.

Container Destuffing

We offer reliable and correct container de-stuffing through heavy investment in professional equipment and our own labor teams. Our extendable rolling conveyor belts fast-track unloading, cutting costs and improving turnarounds.

Apparel Warehousing and Fulfillment

We offer the clothing industry specialized clothing warehousing and fulfillment. Our warehouse can accommodate the smallest clothing items down to accessories and treat them with the utmost care in storage and shipment.

Automotive Warehousing and Fulfillment

We also offer our services in the automotive sector in storing, managing stock, and distributing parts and accessories. Be it for manufacturing, retail, or servicing, we see that components are always available and arrive on time.

Contest Execution and Management Services

We conduct the end-to-end management of the contests from planning to compliance with the law, to prize procurement and redemption. Our services provide for smooth execution and increased engagement.

Crossdocking Warehousing

Our cross-docking services ensure the smoothness of transactions in the transfer of goods from inbound to outbound transportation. This not only reduces storage time but also cuts down on costs. Real-time tracking and inventory management are provided to enhance the efficiency of our services.

Reverse Logistics

Reverse logistics involves managing the flow of products from the point of consumption back to the point of origin, encompassing returns, repairs, and recycling processes efficiently.

Storage Services

PFD offers flexible storage facilities that will be tailored to your business. With highly modernized facilities, you get secure and efficient short-term and long-term storage services. We have oversize storage warehouse space for lease and ample warehouse storage space for rent in order to accommodate any kind of product. Our custom state-of-the-art WMS (Warehouse Management System) means real-time inventory management, easy access to your goods in storage—a one-stop shop for your storage needs.

Core services include

Our Services

PPFD feels proud to offer comprehensive, end-to-end logistics and fulfillment services that tend to a variety of the client’s needs. 

Our Team

Meet Our Professional Team

PPFD employs a dedicated team of over 150 employees who strive for excellence in every form of service. From warehouse staff to customer service representatives, client-dedicated account managers, IT specialists, web design/graphic design professionals, to our courier business team, there are no employees that do not play a core role in keeping up our distinction in the logistics and distribution industry. These cornerstones ensure that the combined experience and commitment of our team satisfy and go beyond the expectations of all of our clients. 

Gilbert Kee is the chief executive officer of PPFD and has worked vigorously to keep the family name and legacy intact all the while setting up the company properly for continued growth for generations into the future. With almost 40 years of experience in logistics management, his commitment to excellence and business tradition is evident in every milestone the company has accomplished. Gilbert has industry knowledge which helps give clients opportunities to be successful, this lets you grow together with PPFD in the pursuit of efficient business operations and development.

Gilbert Kee

Company CEO

Aaron Kee is responsible for managing daily operations at PPFD. He boasts more than two decades’ worth of logistics and distribution experience. 

He is driven by the desire to optimize processes, and creating efficiencies, which leads to the success of our clients.

Aaron Kee

COO

Sean Kee has an eye on strategic partnerships and growth opportunities. Having been in the industry for just over twenty years, Sean has created fruitful long-lasting relationships benefiting both PPFD and the clients we serve. 

He is ambitious towards being able to create something meaningful and impactful both for PPFD and our customers.

Sean Kee

VP Business Development

Jordan Perna is the supervisor of the facilities at PPFD, which he manages with an extremely efficient and precise level of detail. 

With almost a decade in logistics and inventory management, the watchful eye is always looking to maintain and improve processes, ensuring delivery on or above the mark of expectations for clients’ satisfaction and team success.

Jordan Perna

Warehouse Manager

As an experienced professional in the warehousing and distribution field at PPFD, I carry through the very proud tradition of my family with the delivery of performance that is operationally exceptional. With over twenty years of actual hands-on warehousing experience, I am able to contribute insights second to none to any project that I am involved in. My focus is on making value and bringing success through effective solutions to our business and yours. Let’s work together to transform challenges into opportunities and reach new heights.

Josh Perna

Business Process Analyst

Our Locations

Primary Warehouse

Whitby, Ontario

Our primary facility is 150,000 square feet located at 80 William Smith Drive, demonstrating our focus on being green and doing business through sustainable solutions. 

In 2012, we added a 500 kW roof-mounted solar system to its green approach to business, the largest of its kind in the Durham Region. The solar system produces enough energy yearly to operate around 75 homes and offset around 600 tons of detrimental CO2 emissions – we could not imagine a better solution to lower our carbon foot print.

Our facility has racking that can accommodate 9,756 bin locations—a huge storage capacity for all kinds of products. This location has 15,000 square feet of office space and is the center for our first-class marketing support services: fulfillment, distribution, and call center management.

Secondary Warehouse

Whitby, Ontario

This 60,000-square-foot facility located at 180 William Smith Drive is another prime example of our commitment to energy efficiency and industry advancement in warehousing solutions. Our facility offers savings in several major ways, such as tilt-up construction with the Delta Tie Insulated Sandwich Panel Thermal System.

Such features have rendered this system effective in taking away thermal bridging while consuming as much as 75% less ties, this process saves about 30% on the installation time and costs. Our facility has 7,632 oversized as well as narrow path 12-foot racking locations, which can be reached by using wire-guided turret trucks, making it extremely effective in handling vast and bulky items.

Third Facility

Brantford, Ontario

we have an 80,000-square-foot facility located at Unit 3, 576 Oak Park Road, constructed in 2023. This facility helps in maintaining our warehousing and distribution capabilities. This location helps to provide our customers with a storage solution located west of Toronto saving time and money for local shipments in the area. This facility is set up for additional storage giving us an additional 7,462 bins, this helps expand our reach and gives our clients the option to expand and reduce inventory levels as they please.

SERVICES OFFERED

Integrated Technology and Infrastructure

PPFD has state-of-the-art technology and infrastructure for effective work flow performance. We are dedicated to ensuring our custom Warehouse Management System (WMS) is continually updated, ensuring our clients receive the exact software they need to operate efficiently. Whether it’s live tracking of your inventory, budget management for your team, custom branded shop cart creation for your customers or company, our system can do it all. We are on our 4th generation WMS so there aren’t many problems that we haven’t faced and integrated into the software, being in business since 1986 has presented us with almost all of the problems of the industry, and we most likely already have a solution for you.

Our WMS ensures automatic order flow and is capable of receiving orders through EDI, API. We also have the capability to create custom integration apps for online e-commerce platforms like our Shopify app, this allows orders to flow directly from Shopify to our WMS. We also ensure seamless integration and operational efficiency across all locations. 

A screenshot of a warehouse management system (WMS) dashboard. The dashboard displays various sections, including Shipping Order, Receiving Order, and Return Order, each with a status indicator. The interface is organized and user-friendly, showing no pending orders or activities under each section. The left sidebar contains navigation options for different system modules like Admin, Setup, Shipping, Process, Accounting, Report, and Support Documents.

Key Industries Served

Industries and Clientele Served

At PPFD, we offer services such as warehousing, distribution, and fulfillment to various industries. We tailor-make solutions that help in the growth and development of our customers.

Automotive

We serve the automotive industry through the warehousing and distribution of various automotive components and parts. We ship individual parts to stores and also bulk ship to DC’s all across Canada.

Plastic Industry

We stock and distribute raw materials generally needed by consumer goods manufacturers. We can keep their products with us for the period they want and get them to the manufacturer on time when ordered.

Pharmaceutical Industry

We provide warehousing and distribution services for non-regulated pharmaceutical products in the pharmaceutical industry. We ensure compliance with industry standards and timely delivery to healthcare providers at their convenience.

Consumer Goods

We help various home cleaning and home consumable products companies by managing co-packing and reconditioning, leveraging our dedicated facility to ensure efficient handling and distribution.

Data Services

We handle the distribution of critical data products for companies, ensuring secure and tracked timely delivery of these valuable items to end consumers.

Retail

Offering a variety of services, such as comprehensive kitting, assembly, and distribution, we support retailers in managing their inventory and effectively delivering products to customers.

E-commerce

In this industry, we offer fulfillment services for online retailers and even real-time inventory management, such as aging inventory reports and stock level re-order point management for you to be on top of your inventory so you never run out of stock. We’ll help you with easy integration into our system from e-commerce platforms like Shopify and Squarespace.

Entertainment

We serve the entertainment industry by handling specialized services for the video and movie sectors, including distributing promotional materials and merchandise.

Financial

Providing secure warehousing and distribution services for financial institutions is one of the expertise of PPFD. We ensure the safety and timely delivery of critical documents and promotional signage materials without any damage.

Construction

In construction, efficient handling and distribution of building materials are required. We handle and receive bulk shipments of building materials from overseas unloading and storing containers for major manufacturers. The efficient loading and unloading of trailers and containers we provide ensures quick turnaround times that lead to successful job completion.

Health and Wellness

We provide services like the fulfillment, storage and distribution of health supplement products. We store these products and deliver them directly to consumers.

Consumer Electronics

We securely store and then distribute electronic goods when required. We make sure that the products are safely managed and packaged while promptly delivered to customers.

Fashion and Apparel

The fashion and apparel industry needs bulk warehousing and fulfillment of clothing and accessories. We help support high-end fashion brands and retail chains by providing various services as per their needs.

Promotional Products

We provide our clients with kitting, assembling, and distributing promotional signage and marketing material to help businesses manage their marketing campaigns effectively.

Our partnerships within the industries we serve highlight our commitment to excellence.

Further the trust that top-tier brands place in PPFD for the management of their logistics and distribution needs shows our commitment to the success our clients. Our ability to deliver customized, efficient, and reliable services has made us a preferred partner across these varied industries.

Get Started

Want to inquire about how PPFD can support your business?

Let’s find the right solution for your business together — We’re here to help you streamline operations, cut costs, and boost efficiency.

Reach out now, and experience the difference PPFD can make!

PPFD Packed Boxes